Technical Systems Specialist
Posted
Job Description
We’re looking for a Technical Systems Specialist to help drive the development of our core administration and calculation systems, including the ALPS Administration System. In this role, you’ll play a key part in delivering our digital workplace strategy, supporting operational excellence, and enabling better customer and client outcomes. You’ll work collaboratively across teams, champion Agile ways of working, and contribute to improvements that support accuracy, efficiency and innovation.
What you'll be doing:
Working with senior technical colleagues to ensure new system development aligns with existing functionality and best practice
Collaborating with product owners, business experts and technical teams to gather requirements, complete analysis and support high‑quality solution delivery
Supporting continuous improvement activity using LEAN and Agile methodologies to enhance processes and customer outcomes
Maintaining clear requirement traceability and supporting full lifecycle testing, including preparing and reviewing testing deliverables
Providing PRT expertise to loading and administration teams, including support with scheme migrations and new scheme setup
Reviewing system and process changes to assess impacts on customer journeys and service delivery
Acting as an SME on IT and change initiatives to enhance customer support and experience
Keeping internal teams and third‑party partners informed of changes that may impact processing or customer outcomes
Who we're looking for:
Pension, Business Analysis or System Testing qualifications (or equivalent experience)
Strong knowledge of BPA Admin systems, business analysis and testing practices
Understanding of LEAN and Agile methodologies and their application in a digital workplace environment
Knowledge of Defined Benefit pensions and a general understanding of the financial services industry
Ability to analyse and solve technical and business problems with initiative
Experience managing workloads effectively, adapting to changing priorities and supporting team goals
A collaborative, positive approach with a focus on delivering high‑quality outcomes
Flexibility in responding to change and supporting others through it
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online
We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
We’re looking for a Technical Systems Specialist to help drive the development of our core administration and calculation systems, including the ALPS Administration System. In this role, you’ll play a key part in delivering our digital workplace strategy, supporting operational excellence, and enabling better customer and client outcomes. You’ll work collaboratively across teams, champion Agile ways of working, and contribute to improvements that support accuracy, efficiency and innovation.
What you'll be doing:
Working with senior technical colleagues to ensure new system development aligns with existing functionality and best practice
Collaborating with product owners, business experts and technical teams to gather requirements, complete analysis and support high‑quality solution delivery
Supporting continuous improvement activity using LEAN and Agile methodologies to enhance processes and customer outcomes
Maintaining clear requirement traceability and supporting full lifecycle testing, including preparing and reviewing testing deliverables
Providing PRT expertise to loading and administration teams, including support with scheme migrations and new scheme setup
Reviewing system and process changes to assess impacts on customer journeys and service delivery
Acting as an SME on IT and change initiatives to enhance customer support and experience
Keeping internal teams and third‑party partners informed of changes that may impact processing or customer outcomes
Who we're looking for:
Pension, Business Analysis or System Testing qualifications (or equivalent experience)
Strong knowledge of BPA Admin systems, business analysis and testing practices
Understanding of LEAN and Agile methodologies and their application in a digital workplace environment
Knowledge of Defined Benefit pensions and a general understanding of the financial services industry
Ability to analyse and solve technical and business problems with initiative
Experience managing workloads effectively, adapting to changing priorities and supporting team goals
A collaborative, positive approach with a focus on delivering high‑quality outcomes
Flexibility in responding to change and supporting others through it
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online
We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
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